Developing quality software and the processes that deliver it have undergone a paradigm change. Quality can no more be speculative; it must carry the robust reliability of pre-emptive quality. User organizations will commit their mission-critical business processes only to such software and applications that are first-time-right and are delivered on time. Mindscape has a elaborate Quality Management system for managing software development . This not only ensures a high level of quality in all software developed in the company but also meets the special requirements for specific products and customers. This system is built on the premise that all processes in the Quality System can be controlled by ensuring that they are run by the right people, using clearly documented procedures that meet international norms, supported by the best tools for the job and backed up by frequent cross-functional audits and a company-wide culture of continuous improvement Mindscape has a well documented quality policy . Under this policy Mindscape commits itself to: • Strive for the highest level of customer satisfaction • By constantly listening to the customer • By providing on time, error free and fit for use products and services • Provide a work environment and culture which promotes initiative, innovation    and teamwork. • Practise processes, which are defined and measurable Mindscape will shortly be certified as meeting ISO 9000 requirements by KPMG Quality Registrar, a division of KPMG Peat Marwick worldwide.