 Today, it's important to provide your customers, sales representatives with multiply channels on how they can transact business with you. They want to be to able decide whether they use a phone, fax or the internet to get order and product information. Providing various "touch points" and managing the flow of information presents a challenge to building customer intimacy and loyalty. Companies must be able to provide consistent service levels and real time information access wherever and however customers demand Welcome to e-Voyager, which offers your partners 24x7 access to your Voyager system. Salespeople at your showrooms, exhibitions and fashion shows can enter sales orders directly into Voyager, giving you the most up-to-date views of your order book. Customers can place their orders directly on to Voyager, giving increased accuracy and timeliness. You can show them clearance and promotional items and give an indication of inventory availability. They can also enquire on their order history, order status and account status, reducing the need for customer service personnel whilst improving your level of customer service. Voyager gives secure remote access to information. Only users that you have explicitly granted access are allowed to use it and you can tailor the facilities available to them. For you, e-Voyager can be cost-justified in reduced effort alone, even without the intangible benefits of increased accuracy and out-of-hours availability. Online Order Booking with Online stock allocation View Order Status View shipment details View Warehouse Stock status View customer Account status View customer account ledger |  |  |  | | |